Legal

Privacy Policy

Your privacy matters to us. This policy explains what data we collect, how we use it, and the choices you have.

Overview

This Privacy Policy applies to NexaDigital (“we”, “us”, or “our”) and describes how we handle personal information collected through our website at https://nexadigital.com and our services. By using our website, you agree to the practices described in this policyyyyyyyyyyyyyyyyyyyyyyyyyyy.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a consultation, subscribe to our newsletter, or communicate with us.

Personal Information: Name, email address, phone number, company name, and any other details you voluntarily submit.

Usage Data: Pages visited, time spent on site, referring URLs, browser type, device type, and IP address — collected automatically via cookies and analytics tools.

Communications: Records of correspondence when you contact us by email, phone, or through our website forms.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, and to communicate with you effectively.

Service Delivery: To respond to inquiries, deliver requested services, and manage our client relationships.

Marketing: To send newsletters, updates, and promotional materials — only with your consent, and you may opt out at any time.

Analytics: To understand how visitors use our website so we can improve the user experience.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics.

Essential Cookies: Required for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand visitor behaviour via tools like Google Analytics. These are anonymised and aggregated.

Marketing Cookies: Used to deliver relevant advertisements. You can opt out via your browser settings or our cookie consent banner.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting, email, analytics). They are contractually bound to keep your data confidential.

Legal Requirements: When required by law, court order, or governmental authority.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS.

Access Controls: Access to personal data is restricted to authorised personnel on a need-to-know basis.

Regular Audits: We conduct periodic security reviews and vulnerability assessments.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws (including GDPR and CCPA).

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data, subject to legal obligations.

Opt-Out: Unsubscribe from marketing communications at any time via the link in any email or by contacting us directly.

To exercise any of these rights, please contact us at privacy@nexadigital.com.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Client Data: Retained for the duration of our business relationship and up to 7 years thereafter for legal and accounting purposes.

Marketing Data: Retained until you unsubscribe or request deletion.

Analytics Data: Aggregated and anonymised data may be retained indefinitely for statistical purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the new policy on this page with an updated “Last Updated” date.

We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.